SMTP Error (550) Failed to add recipient

Questions › Category: General › SMTP Error (550) Failed to add recipient

Hazel asked 2 months ago

I am having this error when trying to send emails from cpanel roundcube: SMTP Error (550) Failed to add recipient ……your domain is not allowed I header From.

How to fix that?

1 Answers

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8nzsm Staff answered 2 months ago

1. Check if your domain have the correct MX records (DNS)
2. Change email routing settings in cPanel to local
3. Check if your provider haven’t suspended outgoing emails